VILLAGE POINTE CUSTOMER SERVICE
If you need help of any kind while at Village Pointe, visit our Management Office, located on the second floor next to Funny Bone Comedy Club. Our friendly staff can answer any questions you might have or help you with directions. It’s also the place to purchase Village Pointe gift cards, good in any store, restaurant or entertainment venue.
MANAGEMENT OFFICE
17305 Davenport, Suite 203
Omaha, NE 68118
Phone: 402-505-9773
Fax: 402-614-1565
REGULAR OFFICE HOURS
Monday – Friday | 9am – 7pm
Saturday – Sunday | 12pm – 5pm
Click here for extended holiday hours.
FOR YOUR CONVENIENCE
Public Restrooms are located just off the central court area with entrance next to The Art of Shaving in Center Court.
A limited number of wheelchairs, provided by CHI Health, and child strollers are available at Management Office for customer use with a refundable deposit.
ATM access is available at the Premier Bank drive-thru. Bike racks can be found just outside of Blue Pomegranate, between Apple and Victoria’s Secret, and also east of the north entrance of Scheels.
TOUR GROUPS WELCOME
If you’re looking for a destination for your tour group to visit for some of the best best shopping, dining and entertainment that Omaha has to offer, look no further than Village Pointe.
We’ll be happy to provide store directory brochures, and any merchant discounts and special offers available for your group and can also help arrange for group lunch or dinners at one of our great restaurants or eateries. Please contact the Village Pointe marketing department at 402-505-9773 for more information.
PARENTAL ESCORT POLICY
The Village Pointe Parental Escort Policy states that anyone under the age of 17 may not remain in the Public Areas of Village Pointe after 9:00 p.m. unless accompanied by a parent or legal guardian over the age of 25.
HOW IS THE POLICY ENFORCED?
If Village Pointe Security or Management determines that an individual is under the age of 17 and is unaccompanied after 9:00 p.m., they will be asked to leave the property. A valid state-issued driver’s licence or school I.D. card may be required to show proof of age.
DO I HAVE TO BE WITH MY CHILD?
Yes. An adult must be in the immediate presence of the child or children for whom he or she is responsible at all times after 9:00 p.m.
ARE THERE OTHER RULES OF WHICH I SHOULD BE AWARE?
Click here for a complete Code of Conduct listing.